When I'm teaching about conducting interviews, I usually mean journalism interviews. One of my key points is about the need to establish rapport with the person you're interviewing.
In the last week, I've read two stories about different kinds of interviewing -- a detective trying to interview a criminal, and military investigators trying to interview a terrorist. Both stories, it turns out, highlight the importance of rapport.
From The Atlantic, May 2007: "The Ploy" by Mark Bowden (requires subscription)
From New York Times Magazine, 29 April 2007: "The Devil's Right-Hand Man" by Chip Brown (requires access to "select content" or a library subscription)
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